You have been asked to present a paper to new employees on professionalism in housing. Your paper should include:

Task A (1000 WORDS)

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Identify a range of key skills required to be a successful housing professional. For each, explain why this skill is so important and how it is applied in a housing context.
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1.1. An explanation of the difference between being a member of a profession and acting professionally;

2.1. Identify a range of key skills required to be a successful housing professional. For each, explain why this skill is so important and how it is applied in a housing context.

2.2. An explanation of what professionalism means in a housing context with specific reference to the CIH Code of Conduct and Code of Ethics.  Illustrate your explanation with one or more examples of how you have acted professionally in a housing role.

Guidance notes

Task A: Identify a range of skills…In order to complete this task, you will need to identify a minimum of three – five skills to provide a ‘range’ of skills. PLEASE SELECT A SUITABLE HOUSING ROLE TO COMPLETE THIS TASK

Task B  (1000 WORDS)

You are preparing for your yearly review and have been asked to reflect on your performance over the past year. Your manager has asked that you come to the meeting with a written reflection that includes:

3.1. An explanation of the concept of reflective practice with reference to relevant theory.

3.2. Reflect on an experience that has worked well or one that you could have handled better and how the learning could be, or has been, carried forward to other areas of your work. (AC3.2)

Task C  (1000 WORDS)

3.3. Explain how performance is monitored within housing organisation
3.4. Evaluate how performance impacts on/contributes to the overall performance of housing organisation.

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