HRM and Organizational Performance
”  Please respond to the following: •* From the scenario, propose two (2) strategies that you as a HR manager will use to determine if employees have the specific skills needed to fill a position.
•Select one (1) of the following functional areas of Human Resources that you would consider pursuing as a career: Employment, Employee Relations, Training/Development, Compensation, Benefits, or Labor Relations.
Specify two (2) skills you currently possess (MANAGER OF A CALL CENTER)and two (2) that you will need to develop in order to be successful in your chosen area. Provide support for your answer

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