Paper instructions:

Q1. What is communication? Illustrate the process of communication with a diagram. Q2. Explain the barriers that lead to communication failure.

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Q3. What are the different types of non-verbal communication? Explain each briefly.

Q4. Differentiate between SMCR model and Shannon-Weaver communication model. Q5. What are the techniques of improving LSRW skills?

Q6. What do you mean by business ethics? Explain its relevance to present times. Q7. Draw a process diagram of communication.


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