Explain the problem detailed in this case encountered by CAB. 2.Summarize the organizational, management, and technology components that added to this problem. (Include a separate paragraph for each of these components – with subheadings.)3.Describe the business strategy of CAB. 4.Explain the role customer relationship management plays in the CAB business strategy you described in question 3.5.How did CAB resolve its problem?6.What organizational, management, and technology issues did CAB have to address by the resolution they implemented. (Include a separate paragraph for each of these components –with subheadings.)7.Was CAB’s solution effective and how effective was it? 8.How did CAB’s solution affect the way CAB ran their business?9.How did CAB’s solution affect their business performance?

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