Which are useful techniques when attempting to “Qualify” a buyer?
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Explain the Most Valuable Techniques for Dealing with Telephone Calls About Product or Service.
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| 1. Find out what they like about the product or service they are currently using. |
| 2. Ask if a purchase of this nature is within their budget. |
| 3. Ask, “Who, in addition to yourself, will make the final decision?” |
| 4. Ask, “If we are fortunate enough today to find that this product or service meets your needs would you be in a position to proceed?” |
| 5. Ask, “What would it take to get you to buy what I’m selling?” |
What are the most valuable techniques for dealing with telephone calls about your product or service?
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| 1. Always answer calls on the first ring. |
| 2. Acknowledge the caller’s interest. |
| 3. Always try to get the caller’s name. |
| 4. Place caller on hold for at least a minute to collect your thoughts. |
| 5. Answer questions with questions and lead them to an appointment. |
Successful salespeople use the following methods to give more successful presentations and demonstrations.
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