1. Distinguish between vertical users and horizontal users of an information system in an organization.
  2. Amarillo Video Store is planning a promotional give-away for its long-standing customers. If the customer has been a member for 18 months or more he/she will receive a coupon booklet allowing him/her to hire 4 movies for free. If during that same 18 months he/she has hired at least 12 videos, he/she will receive an additional 3 free movie hire vouchers. If the customer’s membership is less than 18 months and he/she has hired at least 12 videos then he/she will receive 2 free movie hire vouchers. All members will receive a Thank You letter and “Yentia Obiaa” music video.


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