1. Kelly works for a chemical factory. Last week she found that the factory discharged the polluted water into the lake. Although this information bothers Kelly, she does not look for another job because she enjoys her very high salary. Which dissonance moderating factor is illustrated by this example? A) Dissonance is reduced because of the sense of control by the individual. B) High dissonance is tolerated because of a high reward. C) There is no dissonance moderating factor in the example. D) Dissonance is reduced because of the importance to the individual. E) Dissonance is increased because of the sense of control by the individual. 2. Kim is a volunteer in a charity organization which helps children in the rural area to get high school education. Kim loves her job and feels proud of some achievements. However, she found that there was inefficiency and corruption problems within this organization. She is frustrated that the raised money often cannot be efficiently and properly used. She is thinking of resigning. How can Kim’s job attitudes best be described? • A) low job satisfaction and low job involvement • B) low job satisfaction and high job involvement • C) high job satisfaction and low job involvement • D) high job satisfaction and high job involvement 3. Have you experienced any cognitive dissonance? According to cognitive dissonance theory, there are three ways to reduce dissonance: changing attitude, modifying behavior, or rationalization. Take one example to illustrate how you reduce cognitive dissonance. 4. What should the manager do to enhance employees’ job satisfaction?