Respect – demonstrates interpersonal savvy manages conflict appropriately, communicates effectively and always balances the needs of all stakeholders with utmost respect to all people.

Teamwork – collaborates effectively, develops talent, values differences and builds effective teams to bring about best use of resources to deliver healthcare services.

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Compassion – is completely patient / client focussed, demonstrates self-awareness and the effects of behaviour on others, deals with or manages ambiguity and complexity, demonstrates resilience in the delivery of patient services or support in the delivery of services to patients

High Performance – cultivates innovation, is action oriented, drives results and supports Metro North’s vision and purpose to exceed expectations of our patients and stakeholders

Integrity – demonstrates sound decision quality, ensures accountability, demonstrates courage in the face of adversity and works effectively / manages complexity to ensure work output and decisions are ethical and invariably of a high standard

 

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