Order Processing Sales Automation CRM Portals Marketing Automation CRM API & Web Services Customer Support Knowledge Management Employee Support Defect Tracking Source: CRM PREACT – CRM For Sales Team Refer the diagram above about the CRM for Sales Team. Answer the questions below towards the marketing of a new product in local market in the scenario of advance IT apps and website perspective. (a) Explain the connections or the linkages of “Sales Automation”, “Marketing Automation” and “Customer Support”. (30 marks) (6) Describe the importance of “CRM Portals” communication with other departments towards achieving competitive business performance (20 marks) [Total: 100 Marks

Never use plagiarized sources. Get Your Original Essay on
Customer Relationship Management (CRM) CRM for Sales Team
Hire Professionals Just from $11/Page
Order Now Click here

Unlimited Free Revisions
Money Back Guarantee

Open chat
Lets chat on via WhatsApp
Hello, Welcome to our WhatsApp support. Reply to this message to start a chat.